Privacy Policy
Last updated: March 2026
EAZYCRM INVESTMENTS LIMITED ("we", "our", or "us"), trading as Easy Sales CRM, is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our platform.
1. About Us
Easy Sales CRM is a product of EAZYCRM INVESTMENTS LIMITED, a company registered in Kenya. References to "Easy Sales CRM", "we", "our", or "us" in this policy refer to EAZYCRM INVESTMENTS LIMITED.
2. Information We Collect
We collect information you provide directly, such as your name, email address, phone number, and company details when you create an account. We also collect usage data, including how you interact with the platform, leads you create, and actions taken within the app.
3. How We Use Your Information
We use your information to provide and improve Easy Sales CRM, send important service updates, process payments (including M-Pesa transactions), provide customer support, and send relevant product communications. We do not sell your personal data to third parties.
4. Data Storage & Security
Your data is stored securely on encrypted servers. We use industry-standard security measures including TLS/SSL encryption, regular security audits, and restricted access controls to protect your information.
5. Data Sharing
We may share data with trusted service providers who help us operate the platform (payment processors, hosting providers). These providers are contractually obligated to handle your data securely and only for specified purposes.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at hello@easysalescrm.com. You may also request a complete export of your data.
7. Cookies
We use essential cookies for authentication and platform functionality, and analytics cookies to understand how the platform is used. You can manage cookie preferences in your browser settings.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes via email or an in-app notification. Continued use of Easy Sales CRM after changes constitutes acceptance of the updated policy.
9. Contact Us
For privacy-related questions, contact EAZYCRM INVESTMENTS LIMITED at hello@easysalescrm.com or via our contact page. We are based in Nairobi, Kenya.